Remote Desktop Support
Remote Desktop Support will provide your business with a secure and cost effective way to give your employees the support they require on their PC desktop/laptop (Windows/MAC/Linux) without you having to worry about managing your staffs day to day desktop/lqptop issues.With Techacci’s Remote Desktop Support service, your business receives the IT assistance it needs to stay productive. We use a ticketing system/process so that you are always served effectively and efficiently. A simple email to our support desk (firstname.lastname@example.org) and your issue is acknowledged and tracked.
- Hardware / Software troubleshooting
- Hardware / Software Installation
- Device driver installation and configuration (printers/external drives/etc)
- Network / WiFi troubleshooting
- Malware / Virus removal and protection
- Backup assistance